David,

As we have known each other now almost 15 years, and I just bought my very first truck, a Ford F150 Platium having traded in and come out of a high end Range Rover, I thought I would write to you and ask you to please give a copy to the Gullo Family.

 Moved to Houston from Scotland in 1995

1995 Purchased a Ford short base Explorer ( Hated the ride )

1995 Purchased a Top of the line Tahoe ( OK but not my style )

1997 Purchased a GT Mustang ( to many tickets ) Sold it Private  

 History of Cars & David Kitzmiller

1997 Purchased in five minutes a top of the line Range Rover approx value $ 60,000.00 +

1998 Purchased a top of the line Lexus 450 approx value $ 62,000.00 +

2004 Purchased a top of the line Porsche Cayenne Turbo approx value $ 62,000.00 +

2004 Purchased a top of the line Range Rover approx value $ 64,000.00 +

2007 Purchased a top of the line Range Rover Sport Light Green approx value $ 62,000.00 +

2009 Purchased a top of the line Range Rover Sport ( Burnt Orange ) approx value $ 64,000.00+

2012 Purchased from Gullo Ford F150 Platinum approx value $ 48,000.00+

 David,

I can hold my hand on my heart and say, that many times I had considered buying a truck to haul my boat and jet ski's but always bought the high end cars for what I thought at the time was great comfort, easy to drive, and pure fun to be in, even though the boat and jet ski's went away in 2001. 

 From 1997 to 2012 I was wrong. Yvonne, and I can both say, the F150 is more comfortable, easier to drive, and three times the fun to be in, we never thought a truck could out perform out, out drive, out comfort a high end car, and its has done all that, and more.

 If you had not appeared when I was visiting Gullo Ford on the 7th January 2012, and said as you put out your hand " I know this man ", I had just finished looking at a F150 with Jeff the sales person, I most likely would have left and gone down and bought another new style Porsche cayenne with the active suspension or another Range Rover which now cost over $ 70,000.00

 When I asked you to give me your honest opinion and your reply was, Ken I am telling you, you will never drive another car after you drive the F150, my reply was ok lets see, and you asked Jeff to bring a Platinum version up as it matched the spec I outlined and we took it out for a ride.

 One hour and 23 mins latter, just 15mins into the Texen game, I drove home with a new F150, Yvonne drove it that night and we both agreed, we have never driven a better preforming, more comfortable, quality finished car before, so much so its a daily battle to get the keys, and you were right and honest as you have always been in our long client releationship, which turned into a great friendship over these many years as well.

 Jeff the sales person was great, he didnt push hard as most car dealerships do, he didnt try and offer me any fancy deals or spins, he simply said " lets take it for a drive " which we did and I let him drive to get the feel as a passanger first, and then I drove it around the lot to get the feel of it in tight spaces.

 You and I shaked hands, deal was done, the finance person was also great and pushed the paper work through asap ( because the Texensgame had just started ),, no he was just very good and knew the process by heart.

 So to think over 17 years I have spent over $ 370 thousand dollars on what I thought was the best, and got the best for under $ 48,000.00, and all because you were there and gave me your word on the car.

 Mr. Gullo & Family

The above about says it all, but no it does not, your Facility and entire team were, and are outstanding, from the back lot through the service bays & department, from the car show room, to the front road entrance it is an very clean and well laid facility, and the minute you enter your made to feel like your at home.

 Your team knows how to treat a customer, and do not use the roll off to another person or double team as you find in many other car dealers.

 Last the hand over of our new F150 was another outstanding event, Jeff took me through the mechanics of the car, and Benjamin took me through the Electronic functions answering no matter how many times I had to ask how do you do that until it sunk in.

 Two days ago I got a flat, managed to fill the tire with foam and make it up to the facility, where Rob in service took very good care of dealing with the tire replacement ( unknown to me once you fill it with foam you destroy the valve sensor and it sets up in the tire making it to costly to remove and repair  )

Today I dropped the Truck off and Linda in Aftermarket had all the arrangements made for the bed liner, back cover, front sensors and  install front grid, in and out in 5 minutes, could not ask for better service or treatment.

 In summary, I firmly believe that everyone that walks through the doors at Gullo Ford will feel as I did, or left as I did with a new Gullo Ford. Why ? because of the people and the outstanding service and care given every day by team at Gullo Ford, and the security of a fare and honest deal and service established by Gullo Family.

 Ken & Yvonne D.

The Woodlands, Texas

26th January 2012